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Other Issues

Follow this guide if you're having an issue playing the game and it's not covered by the other topics.

Welcome! This guide includes some general troubleshooting for issues that might be uncommon or new. Please click and follow each of the sections below:

Miru - "Let's go! "


  • A Broad Approach

    Assuming your PC meets the minimum requirements (see Crashing: Section 1), the below refresh/upgrade routine is likely to address most known problems in one shot. Please do the following steps in the exact order listed:

    1. Exit Steam completely.
    2. On Windows, set Steam to run as an Administrator (Right-click the Steam shortcut > Properties > Compatibility > Select Run this program as an administrator).
    3. Re-launch Steam.
    4. Uninstall Creativerse (From your Steam library, right-click Creativerse and select Delete Local Content...).
    5. Install the latest video drivers for your video card (see Crashing: Section 2).
    6. Validate your antivirus and web security settings (see Connection Issues: Section 1).
    7. Validate your firewall settings (see Connection Issues: Section 2).
    8. (Re)install Creativerse.

  • Game Bugs & more

    Miru - "Reinstalling didn't help. This could be a bug in the game! "

    Nice! Create a new thread in our Bugs & Issues Steam Forum and explain the bug as clearly as possible (steps to reproduce the bug are a huge plus).


    Miru - "This bug is making the game literally unplayable - what do I do? "

    Aight, sounds like we should take a look at it...


    Contact Support